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The Impact of Employee Engagement on Employee Loyalty

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The Impact of Employee Engagement on Employee Loyalty


Niranjan S | Prof. Mary Thomas

https://doi.org/10.31142/ijtsrd10914



Niranjan S | Prof. Mary Thomas "The Impact of Employee Engagement on Employee Loyalty" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-3, April 2018, pp.324-331, URL: https://www.ijtsrd.com/papers/ijtsrd10914.pdf

The hospitality industry in recent times have shown an increase in the level of attrition across all the companies, especially in the hotels. To tackle this issue of loyalty among the employees the impact that engagement of employees which is a closely related concept with loyalty is studied in a unit of a prominent south Indian hotel group. First, the various approaches to both employee engagement and employee loyalty are studied through literature review and the instruments for measuring them both are created by adopting it from other studies. Correlation, regression and ANOVA were conducted. The analysis of the information collected revealed that there is a strong positive correlation between the variables and employee engagement is also seen to have a major impact in predicting the level of employee loyalty. It was also found that the level of engagement differed based on department and job level and the level of loyalty differed based on department, level of service and age of participants. The results of the study are also seen to be consistent with other studies analyzing the same. In the end a model is suggested to be used for further research.

employee engagement, employee loyalty, employee commitment


IJTSRD10914
Volume-2 | Issue-3, April 2018
324-331
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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